Visiting Hours

Because loved ones are everything.

New Visitor Restrictions

Visits from loved ones are therapeutic and we support such visits, while being mindful to keep all patients, residents, visitors, and staff members safe. Therefore, Avanti Hospitals/ Pipeline Health System has issued heightened visitor restrictions to protect patients and health care professionals during this COVID-19 pandemic.

 

VISITING HOURS: 10 a.m. to 6 p.m.

 

VISITOR RULES:

  • All visitors will be screened for COVID-19 symptoms at the hospital entrance.
  • Visitors must be at least 18 years of age.
  • Any visitor who fails the COVID-19 screening will not be allowed into the facility.
  • All visitors must always wear a mask in the facility. It is acceptable to place a procedural facemask over an N95 with an exhalation valve to provide source control if the facemask is completely covering the exhalation valve.
  • All visitor must perform hand hygiene using hand sanitizer or soap and water before entering in the facility, and again before entering a patient room and upon exiting a patient room.
  • Each patient may only have one visitor per day.
  • Visitors may not leave and return in the same day.
  • Only COVID-19 positive or Person Under Investigation ICU patients that are deemed "comfort care" can have two loved ones visit in their ICU room. Two visitors will be provided appropriate personal protective equipment (PPE) for one 15-minute visit per day. Unfortunately, at this time these patients will not be allowed to have any other visitors outside of the circumstances stated above.

Additional Visitor Information

INPATIENT VISITORS:

  • One visitor per patient, maximum of 2 hours per day, during visiting hours only.
  • Visitors must remain in patient's room.
  • For inpatient overnight surgeries, one visitor per patient, two hours per day during visiting hours only.
    • During surgery, visitor must remain in outpatient care center patient room.
    • Visitors may visit patient in their inpatient room during visiting hours only.

AREA SPECIFIC VISITORS: Visiting hours do not apply here:

  • OB patients may have one birthing support person.
  • End-of-life/comfort care patients may have two visitors.
  • Pediatric patients 17 years old and younger may have one parent or guardian. In the case of prolonged hospitalization, two designated support persons for pediatric patients are allowed, provided that only one visitor is present at a time.
  • The presence of a support person is essential to patients with physical, intellectual, and/or developmental disabilities and patients with cognitive impairments. One support person be allowed to be present with the patient when medically necessary.
  • Emergency Department patients may have one visitor, who must remain in the ED designated visitor waiting area.
  • Same Day Procedures patients may have one visitor, who must remain in the patient’s room for entire visit
  • Outpatient Clinic Appointments patients may have one visitor, who must remain in the patient’s room for entire visit.
  • Physician Offices: Adult requiring caregiver or child 17 and under can have one visitor/guardian, who must remain in patient's room entire visit.

These temporary restrictions are necessary to achieve our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the patient will take priority and visitors will be asked to wait. This may result in the patient being taken to their room first and the visitor waits to be screened before they are allowed to join the patient.

need help?

Please call our hospital main number for the current Visitor Policy before coming as this policy may change depending on public health conditions.